diff --git a/C969Project/AddUpdateCustomerForm.Designer.cs b/C969Project/AddUpdateCustomerForm.Designer.cs
new file mode 100644
index 0000000..e641696
--- /dev/null
+++ b/C969Project/AddUpdateCustomerForm.Designer.cs
@@ -0,0 +1,172 @@
+using System.ComponentModel;
+
+namespace C969Project;
+
+partial class AddUpdateCustomerForm
+{
+    /// <summary>
+    /// Required designer variable.
+    /// </summary>
+    private IContainer components = null;
+
+    /// <summary>
+    /// Clean up any resources being used.
+    /// </summary>
+    /// <param name="disposing">true if managed resources should be disposed; otherwise, false.</param>
+    protected override void Dispose(bool disposing)
+    {
+        if (disposing && (components != null))
+        {
+            components.Dispose();
+        }
+
+        base.Dispose(disposing);
+    }
+
+    #region Windows Form Designer generated code
+
+    /// <summary>
+    /// Required method for Designer support - do not modify
+    /// the contents of this method with the code editor.
+    /// </summary>
+    private void InitializeComponent()
+    {
+        label1 = new System.Windows.Forms.Label();
+        saveButton = new System.Windows.Forms.Button();
+        cancelButton = new System.Windows.Forms.Button();
+        label2 = new System.Windows.Forms.Label();
+        textBox1 = new System.Windows.Forms.TextBox();
+        textBox2 = new System.Windows.Forms.TextBox();
+        label3 = new System.Windows.Forms.Label();
+        textBox3 = new System.Windows.Forms.TextBox();
+        label4 = new System.Windows.Forms.Label();
+        label5 = new System.Windows.Forms.Label();
+        SuspendLayout();
+        // 
+        // label1
+        // 
+        label1.Font = new System.Drawing.Font("Segoe UI", 12F, System.Drawing.FontStyle.Regular, System.Drawing.GraphicsUnit.Point, ((byte)0));
+        label1.Location = new System.Drawing.Point(12, 9);
+        label1.Name = "label1";
+        label1.Size = new System.Drawing.Size(776, 23);
+        label1.TabIndex = 0;
+        label1.Text = "Add Customer";
+        label1.TextAlign = System.Drawing.ContentAlignment.MiddleLeft;
+        // 
+        // saveButton
+        // 
+        saveButton.Location = new System.Drawing.Point(632, 415);
+        saveButton.Name = "saveButton";
+        saveButton.Size = new System.Drawing.Size(75, 23);
+        saveButton.TabIndex = 1;
+        saveButton.Text = "Save";
+        saveButton.UseVisualStyleBackColor = true;
+        // 
+        // cancelButton
+        // 
+        cancelButton.Location = new System.Drawing.Point(713, 415);
+        cancelButton.Name = "cancelButton";
+        cancelButton.Size = new System.Drawing.Size(75, 23);
+        cancelButton.TabIndex = 2;
+        cancelButton.Text = "Cancel";
+        cancelButton.UseVisualStyleBackColor = true;
+        // 
+        // label2
+        // 
+        label2.Font = new System.Drawing.Font("Segoe UI Semibold", 9.75F, ((System.Drawing.FontStyle)(System.Drawing.FontStyle.Bold | System.Drawing.FontStyle.Italic)), System.Drawing.GraphicsUnit.Point, ((byte)0));
+        label2.Location = new System.Drawing.Point(12, 61);
+        label2.Name = "label2";
+        label2.Size = new System.Drawing.Size(332, 23);
+        label2.TabIndex = 3;
+        label2.Text = "Name";
+        label2.TextAlign = System.Drawing.ContentAlignment.MiddleLeft;
+        // 
+        // textBox1
+        // 
+        textBox1.Location = new System.Drawing.Point(12, 87);
+        textBox1.Name = "textBox1";
+        textBox1.Size = new System.Drawing.Size(332, 23);
+        textBox1.TabIndex = 4;
+        // 
+        // textBox2
+        // 
+        textBox2.Location = new System.Drawing.Point(12, 144);
+        textBox2.Name = "textBox2";
+        textBox2.Size = new System.Drawing.Size(332, 23);
+        textBox2.TabIndex = 6;
+        // 
+        // label3
+        // 
+        label3.Font = new System.Drawing.Font("Segoe UI Semibold", 9.75F, ((System.Drawing.FontStyle)(System.Drawing.FontStyle.Bold | System.Drawing.FontStyle.Italic)), System.Drawing.GraphicsUnit.Point, ((byte)0));
+        label3.Location = new System.Drawing.Point(12, 118);
+        label3.Name = "label3";
+        label3.Size = new System.Drawing.Size(332, 23);
+        label3.TabIndex = 5;
+        label3.Text = "Phone";
+        label3.TextAlign = System.Drawing.ContentAlignment.MiddleLeft;
+        // 
+        // textBox3
+        // 
+        textBox3.Location = new System.Drawing.Point(12, 212);
+        textBox3.Name = "textBox3";
+        textBox3.Size = new System.Drawing.Size(218, 23);
+        textBox3.TabIndex = 8;
+        // 
+        // label4
+        // 
+        label4.Font = new System.Drawing.Font("Segoe UI Semibold", 9.75F, ((System.Drawing.FontStyle)(System.Drawing.FontStyle.Bold | System.Drawing.FontStyle.Italic)), System.Drawing.GraphicsUnit.Point, ((byte)0));
+        label4.Location = new System.Drawing.Point(12, 186);
+        label4.Name = "label4";
+        label4.Size = new System.Drawing.Size(332, 23);
+        label4.TabIndex = 7;
+        label4.Text = "Address";
+        label4.TextAlign = System.Drawing.ContentAlignment.MiddleLeft;
+        // 
+        // label5
+        // 
+        label5.Font = new System.Drawing.Font("Segoe UI", 9F, System.Drawing.FontStyle.Italic, System.Drawing.GraphicsUnit.Point, ((byte)0));
+        label5.Location = new System.Drawing.Point(248, 212);
+        label5.Name = "label5";
+        label5.Size = new System.Drawing.Size(63, 23);
+        label5.TabIndex = 9;
+        label5.Text = "Address";
+        label5.TextAlign = System.Drawing.ContentAlignment.MiddleLeft;
+        // 
+        // AddUpdateCustomerForm
+        // 
+        AutoScaleDimensions = new System.Drawing.SizeF(7F, 15F);
+        AutoScaleMode = System.Windows.Forms.AutoScaleMode.Font;
+        BackColor = System.Drawing.SystemColors.Control;
+        ClientSize = new System.Drawing.Size(800, 450);
+        Controls.Add(label5);
+        Controls.Add(textBox3);
+        Controls.Add(label4);
+        Controls.Add(textBox2);
+        Controls.Add(label3);
+        Controls.Add(textBox1);
+        Controls.Add(label2);
+        Controls.Add(cancelButton);
+        Controls.Add(saveButton);
+        Controls.Add(label1);
+        Location = new System.Drawing.Point(15, 15);
+        Text = "Add Customer";
+        ResumeLayout(false);
+        PerformLayout();
+    }
+
+    private System.Windows.Forms.Label label5;
+
+    private System.Windows.Forms.TextBox textBox1;
+    private System.Windows.Forms.TextBox textBox2;
+    private System.Windows.Forms.Label label3;
+    private System.Windows.Forms.TextBox textBox3;
+    private System.Windows.Forms.Label label4;
+
+    private System.Windows.Forms.Button saveButton;
+    private System.Windows.Forms.Button cancelButton;
+    private System.Windows.Forms.Label label2;
+
+    private System.Windows.Forms.Label label1;
+
+    #endregion
+}
\ No newline at end of file
diff --git a/C969Project/AddUpdateCustomerForm.cs b/C969Project/AddUpdateCustomerForm.cs
new file mode 100644
index 0000000..45b0dc6
--- /dev/null
+++ b/C969Project/AddUpdateCustomerForm.cs
@@ -0,0 +1,27 @@
+namespace C969Project;
+
+public partial class AddUpdateCustomerForm : Form
+{
+    public enum OperationType { Add, Update }
+    public AddUpdateCustomerForm(OperationType operationType)
+    {
+        InitializeComponent();
+
+        if (operationType == OperationType.Add) InitAdd();
+        else if (operationType == OperationType.Update) InitUpdate();
+    }
+
+    private void InitAdd()
+    {
+        Text = "Add Customer";
+        label1.Text = "Add Customer";
+    }
+
+    private void InitUpdate()
+    {
+        Text = "Update Customer";
+        label1.Text = "Update Customer";
+    }
+    
+    // name, {address, phone}
+}
\ No newline at end of file
diff --git a/C969Project/C969Project.csproj b/C969Project/C969Project.csproj
index 947595d..5ba583b 100644
--- a/C969Project/C969Project.csproj
+++ b/C969Project/C969Project.csproj
@@ -17,6 +17,12 @@
     <Compile Update="DashboardForm.cs">
       <SubType>Form</SubType>
     </Compile>
+    <Compile Update="RecordsForm.cs">
+      <SubType>Form</SubType>
+    </Compile>
+    <Compile Update="AddUpdateCustomerForm.cs">
+      <SubType>Form</SubType>
+    </Compile>
   </ItemGroup>
 
   <ItemGroup>
diff --git a/C969Project/DashboardForm.Designer.cs b/C969Project/DashboardForm.Designer.cs
index 814f01a..1453484 100644
--- a/C969Project/DashboardForm.Designer.cs
+++ b/C969Project/DashboardForm.Designer.cs
@@ -31,79 +31,67 @@ partial class DashboardForm
     /// </summary>
     private void InitializeComponent()
     {
-        customersButton = new System.Windows.Forms.Button();
-        appointmentsButton = new System.Windows.Forms.Button();
-        calendarButton = new System.Windows.Forms.Button();
-        button4 = new System.Windows.Forms.Button();
+        CustomersButton = new System.Windows.Forms.Button();
+        AppointmentsButton = new System.Windows.Forms.Button();
         label1 = new System.Windows.Forms.Label();
+        ReportsButton = new System.Windows.Forms.Button();
         SuspendLayout();
         // 
-        // customersButton
+        // CustomersButton
         // 
-        customersButton.Location = new System.Drawing.Point(258, 151);
-        customersButton.Name = "customersButton";
-        customersButton.Size = new System.Drawing.Size(100, 100);
-        customersButton.TabIndex = 0;
-        customersButton.Text = "Customers";
-        customersButton.UseVisualStyleBackColor = true;
+        CustomersButton.Location = new System.Drawing.Point(339, 185);
+        CustomersButton.Name = "CustomersButton";
+        CustomersButton.Size = new System.Drawing.Size(100, 100);
+        CustomersButton.TabIndex = 0;
+        CustomersButton.Text = "Customers";
+        CustomersButton.UseVisualStyleBackColor = true;
         // 
-        // appointmentsButton
+        // AppointmentsButton
         // 
-        appointmentsButton.Location = new System.Drawing.Point(406, 151);
-        appointmentsButton.Name = "appointmentsButton";
-        appointmentsButton.Size = new System.Drawing.Size(100, 100);
-        appointmentsButton.TabIndex = 1;
-        appointmentsButton.Text = "Appointments";
-        appointmentsButton.UseVisualStyleBackColor = true;
-        // 
-        // calendarButton
-        // 
-        calendarButton.Location = new System.Drawing.Point(258, 269);
-        calendarButton.Name = "calendarButton";
-        calendarButton.Size = new System.Drawing.Size(100, 100);
-        calendarButton.TabIndex = 2;
-        calendarButton.Text = "Calendar";
-        calendarButton.UseVisualStyleBackColor = true;
-        // 
-        // button4
-        // 
-        button4.Location = new System.Drawing.Point(406, 269);
-        button4.Name = "button4";
-        button4.Size = new System.Drawing.Size(100, 100);
-        button4.TabIndex = 3;
-        button4.Text = "button4";
-        button4.UseVisualStyleBackColor = true;
+        AppointmentsButton.Location = new System.Drawing.Point(445, 185);
+        AppointmentsButton.Name = "AppointmentsButton";
+        AppointmentsButton.Size = new System.Drawing.Size(100, 100);
+        AppointmentsButton.TabIndex = 1;
+        AppointmentsButton.Text = "Appointments";
+        AppointmentsButton.UseVisualStyleBackColor = true;
         // 
         // label1
         // 
         label1.Font = new System.Drawing.Font("Segoe UI", 15F);
-        label1.Location = new System.Drawing.Point(330, 65);
+        label1.Location = new System.Drawing.Point(332, 116);
         label1.Name = "label1";
         label1.Size = new System.Drawing.Size(113, 40);
         label1.TabIndex = 4;
         label1.Text = "Dashboard";
         label1.TextAlign = System.Drawing.ContentAlignment.MiddleCenter;
         // 
+        // ReportsButton
+        // 
+        ReportsButton.Location = new System.Drawing.Point(233, 185);
+        ReportsButton.Name = "ReportsButton";
+        ReportsButton.Size = new System.Drawing.Size(100, 100);
+        ReportsButton.TabIndex = 2;
+        ReportsButton.Text = "Reports";
+        ReportsButton.UseVisualStyleBackColor = true;
+        // 
         // DashboardForm
         // 
         AutoScaleDimensions = new System.Drawing.SizeF(7F, 15F);
         AutoScaleMode = System.Windows.Forms.AutoScaleMode.Font;
         ClientSize = new System.Drawing.Size(800, 450);
         Controls.Add(label1);
-        Controls.Add(customersButton);
-        Controls.Add(appointmentsButton);
-        Controls.Add(calendarButton);
-        Controls.Add(button4);
+        Controls.Add(CustomersButton);
+        Controls.Add(AppointmentsButton);
+        Controls.Add(ReportsButton);
         Text = "DashboardForm";
         ResumeLayout(false);
     }
 
     private System.Windows.Forms.Label label1;
 
-    private System.Windows.Forms.Button customersButton;
-    private System.Windows.Forms.Button appointmentsButton;
-    private System.Windows.Forms.Button calendarButton;
-    private System.Windows.Forms.Button button4;
+    private System.Windows.Forms.Button CustomersButton;
+    private System.Windows.Forms.Button AppointmentsButton;
+    private System.Windows.Forms.Button ReportsButton;
 
     #endregion
 }
\ No newline at end of file
diff --git a/C969Project/DashboardForm.cs b/C969Project/DashboardForm.cs
index 47d5fd5..21a3e5e 100644
--- a/C969Project/DashboardForm.cs
+++ b/C969Project/DashboardForm.cs
@@ -2,8 +2,20 @@ namespace C969Project;
 
 public partial class DashboardForm : Form
 {
+    private RecordsForm _recordsForm;
+    
     public DashboardForm()
     {
         InitializeComponent();
+        
+        _recordsForm = new RecordsForm();
+        
+        CustomersButton.Click += (sender, args) =>
+        {
+            _recordsForm.ShowDialog();
+            _recordsForm.UpdateCustomersList();
+        };
+        
+        
     }
 }
\ No newline at end of file
diff --git a/C969Project/Data/DatabaseHelper.cs b/C969Project/Data/DatabaseHelper.cs
index 600a150..e0f4e74 100644
--- a/C969Project/Data/DatabaseHelper.cs
+++ b/C969Project/Data/DatabaseHelper.cs
@@ -103,8 +103,6 @@ public static class DatabaseHelper
             command.Parameters.AddWithValue("@lastUpdateBy", AppState.CurrentUser.Username);
             
             int rowsAffected = command.ExecuteNonQuery();
-            
-            
         }
         catch (MySqlException e)
         {
diff --git a/C969Project/LoginForm.cs b/C969Project/LoginForm.cs
index 5945a7a..45e3499 100644
--- a/C969Project/LoginForm.cs
+++ b/C969Project/LoginForm.cs
@@ -35,6 +35,7 @@ namespace C969Project
             AppState.CurrentUser = usr;
 
             var dash = new DashboardForm();
+            dash.FormClosing += (o, args) => { this.Show(); };
             dash.Show();
             Hide();
         }
diff --git a/C969Project/RecordsForm.Designer.cs b/C969Project/RecordsForm.Designer.cs
new file mode 100644
index 0000000..b714e3e
--- /dev/null
+++ b/C969Project/RecordsForm.Designer.cs
@@ -0,0 +1,101 @@
+using System.ComponentModel;
+
+namespace C969Project;
+
+partial class RecordsForm
+{
+    /// <summary>
+    /// Required designer variable.
+    /// </summary>
+    private IContainer components = null;
+
+    /// <summary>
+    /// Clean up any resources being used.
+    /// </summary>
+    /// <param name="disposing">true if managed resources should be disposed; otherwise, false.</param>
+    protected override void Dispose(bool disposing)
+    {
+        if (disposing && (components != null))
+        {
+            components.Dispose();
+        }
+
+        base.Dispose(disposing);
+    }
+
+    #region Windows Form Designer generated code
+
+    /// <summary>
+    /// Required method for Designer support - do not modify
+    /// the contents of this method with the code editor.
+    /// </summary>
+    private void InitializeComponent()
+    {
+        CustomersDataGrid = new System.Windows.Forms.DataGridView();
+        AddButton = new System.Windows.Forms.Button();
+        ModifyButton = new System.Windows.Forms.Button();
+        DeleteButton = new System.Windows.Forms.Button();
+        ((System.ComponentModel.ISupportInitialize)CustomersDataGrid).BeginInit();
+        SuspendLayout();
+        // 
+        // CustomersDataGrid
+        // 
+        CustomersDataGrid.AllowUserToAddRows = false;
+        CustomersDataGrid.AllowUserToDeleteRows = false;
+        CustomersDataGrid.AllowUserToOrderColumns = true;
+        CustomersDataGrid.Location = new System.Drawing.Point(12, 12);
+        CustomersDataGrid.Name = "CustomersDataGrid";
+        CustomersDataGrid.ReadOnly = true;
+        CustomersDataGrid.Size = new System.Drawing.Size(873, 430);
+        CustomersDataGrid.TabIndex = 0;
+        // 
+        // AddButton
+        // 
+        AddButton.Location = new System.Drawing.Point(12, 448);
+        AddButton.Name = "AddButton";
+        AddButton.Size = new System.Drawing.Size(75, 23);
+        AddButton.TabIndex = 1;
+        AddButton.Text = "Add";
+        AddButton.UseVisualStyleBackColor = true;
+        // 
+        // ModifyButton
+        // 
+        ModifyButton.Location = new System.Drawing.Point(93, 448);
+        ModifyButton.Name = "ModifyButton";
+        ModifyButton.Size = new System.Drawing.Size(75, 23);
+        ModifyButton.TabIndex = 2;
+        ModifyButton.Text = "Modify";
+        ModifyButton.UseVisualStyleBackColor = true;
+        // 
+        // DeleteButton
+        // 
+        DeleteButton.Location = new System.Drawing.Point(810, 448);
+        DeleteButton.Name = "DeleteButton";
+        DeleteButton.Size = new System.Drawing.Size(75, 23);
+        DeleteButton.TabIndex = 3;
+        DeleteButton.Text = "Delete";
+        DeleteButton.UseVisualStyleBackColor = true;
+        // 
+        // RecordsForm
+        // 
+        AutoScaleDimensions = new System.Drawing.SizeF(7F, 15F);
+        AutoScaleMode = System.Windows.Forms.AutoScaleMode.Font;
+        ClientSize = new System.Drawing.Size(897, 569);
+        Controls.Add(DeleteButton);
+        Controls.Add(ModifyButton);
+        Controls.Add(AddButton);
+        Controls.Add(CustomersDataGrid);
+        Text = "Records";
+        ((System.ComponentModel.ISupportInitialize)CustomersDataGrid).EndInit();
+        ResumeLayout(false);
+    }
+
+    private System.Windows.Forms.Button ModifyButton;
+    private System.Windows.Forms.Button DeleteButton;
+
+    private System.Windows.Forms.Button AddButton;
+
+    private System.Windows.Forms.DataGridView CustomersDataGrid;
+
+    #endregion
+}
\ No newline at end of file
diff --git a/C969Project/RecordsForm.cs b/C969Project/RecordsForm.cs
new file mode 100644
index 0000000..fee2d15
--- /dev/null
+++ b/C969Project/RecordsForm.cs
@@ -0,0 +1,24 @@
+using C969Project.Data;
+using C969Project.Data.Models;
+
+namespace C969Project;
+
+public partial class RecordsForm : Form
+{
+    private List<Customer>? _customers;
+    
+    public RecordsForm()
+    {
+        InitializeComponent();
+        UpdateCustomersList();
+
+        AddButton.Click += (sender, args) => { ShowDialog(new AddUpdateCustomerForm(AddUpdateCustomerForm.OperationType.Add)); };
+    }
+
+    public void UpdateCustomersList()
+    {
+        if (_customers != null && _customers.Count > 0) _customers.Clear(); 
+        _customers = DatabaseHelper.RetrieveCustomers();
+        CustomersDataGrid.DataSource = _customers;
+    }
+}
\ No newline at end of file